About Our Cleaning Company

Cleaning North London is a locally focused, professional cleaning company serving homes and businesses across North London and the wider N area. This page shares who we are, what we stand for, and how we work. If you’re looking to learn about our cleaning standards, our team and credentials, and the practical steps we take to protect your space, you’re in the right place.

Who We Are

We’re a North London-based team providing reliable residential and commercial cleaning. Our aim is simple: consistent quality, clear communication, and respectful service from first call to final check.

• Residential: regular domestic, deep, end-of-tenancy, move-in/move-out, one-off cleans.
• Commercial: offices, retail, hospitality, schools, gyms, warehouses and communal areas.
• Specialist services: carpets, upholstery, ovens, windows, and post-build sparkle cleans.

Explore our full range of services on our services page, or head straight to get a quote.

Our Cleaning Standards

We run to defined checklists, routine supervision, and clear quality benchmarks. Our approach to quality control is designed to keep standards high without overcomplicating your day.

• Clear scope: We confirm priorities before we begin and agree any add-ons in advance.
• Methodical room-by-room process: Kitchens and bathrooms receive targeted attention; high-touch points are sanitised as standard.
• Checklists and sign-off: Teams use task checklists (aligned to property type and service) and complete a final walkthrough where access allows.
• Feedback loop: We welcome your feedback after every visit and act on it promptly.

If you’d like to see what’s typically included for different services, ask us for our checklist, or view the summary on our checklist.

Team And Credentials

Our team blends experienced supervisors with trained cleaners who take pride in professional standards and care.

• Right-to-work and ID checks for every team member.
• How we vet and train cleaners: Background screening, induction on products and methods, shadow shifts with a senior cleaner, and periodic refreshers.
• Supervisory support: Senior staff conduct spot checks and provide on-the-job coaching.
• Professional conduct: Uniformed teams where required, respectful in-home etiquette, and secure key-holding protocols when agreed.

We won’t claim credentials we don’t hold. Where a service requires specialist handling (for example, certain floor finishes or commercial environments), we assign appropriately trained operatives and discuss any limitations openly.

Health And Safety

Your safety and our team’s safety come first. We follow sensible, proportionate health and safety practices for domestic and commercial settings.

• Risk assessments: We assess site-specific hazards (access, fragile items, slip risks, electrical points) and adapt the method accordingly.
• Method statements: Clear steps for higher-risk tasks such as ladder use for window cleaning (within safe working heights) and post-build cleans.
• Safe systems: Colour-coded cloths, appropriate PPE, safe dilution of chemicals, and proper ventilation during and after cleaning.
• Insurance: We carry relevant cover for our operations. Learn more on our insurance.

If something looks unsafe or may cause damage, we’ll pause and consult you before proceeding.

Environmental Policy

We believe sustainability in cleaning services comes from practical choices that reduce impact without compromising hygiene.

• Prioritising low-impact products: We favour eco-labelled detergents where suitable and fragrance-free options on request.
• Microfibre efficiency: Reusable microfibre systems reduce chemical use and single-use waste.
• Measured dosing: Closed-loop or pre-measured dilutions to avoid overuse.
• Responsible disposal: Waste is handled responsibly, following site rules for commercial premises.

Prefer a fully green clean? Ask about our eco-cleaning option at booking.

Equipment And Products We Use

We match tools to the job to get consistent results with minimal disruption.

• Residential: HEPA-filter vacuums, microfibre mops, non-abrasive scrubs, limescale removers, degreasers suitable for domestic kitchens, and bathroom sanitisers.
• Commercial: Commercial-grade vacuums, autoscrubber-compatible methods (where site-provided), neutral floor cleaners, glass-safe solutions, and degreasers for high-traffic areas.
• Specialist: Carpet and upholstery extraction units, oven-safe degreasers, and mineral-safe descalers for bathrooms and taps.

If you have sensitive finishes (marble, oiled wood, speciality coatings), we’ll use manufacturer-recommended products or discuss alternatives.

Our Approach To Quality Control

Consistency doesn’t happen by accident. It’s built into our daily routine.

• Pre-visit notes: Key instructions, access details, and preferences are recorded on the job card.
• On-site checks: Teams complete a start/end checklist and report any wear or maintenance issues they spot.
• Supervisor audits: Periodic inspections for regular clients to keep standards aligned.
• Continuous improvement: We review feedback monthly and refine checklists as properties evolve.

You can request the same cleaner or team where scheduling allows. If we need to substitute, we’ll brief the replacement thoroughly.

Company Values And Service Promises

Our values guide how we work in your home or business.

• Reliability: We confirm availability windows and keep you informed if schedules change.
• Care: We treat your property with respect and protect delicate items.
• Clarity: No surprises—scope and costs are agreed in advance wherever possible.
• Accountability: If something isn’t right, tell us. We’ll investigate promptly and put it right where reasonable.

These aren’t slogans—they’re practical standards our teams are measured against.

How We Vet And Train Cleaners

Bringing the right people into your space matters. Here’s our process in brief:

1. Application and screening: Work history checks, right-to-work verification, and references where available.
2. Induction: Company policies, health and safety basics, chemical handling, and surface-specific care.
3. Shadowing: New starters work alongside an experienced cleaner to learn our methods.
4. Assessment: Supervisors review output against our checklists before independent deployment.
5. Ongoing training: Refreshers on new products, equipment care, and customer service expectations.

We also encourage team members to flag better ways of working—good ideas are adopted across the board.

Residential Cleaning: Our Approach

Homes demand a careful balance of thoroughness and discretion.

• Respect for routines: We work around naps, meetings at home, and pets where practical.
• Attention to detail: High-touch points, under-surface edges, limescale-management in hard-water areas.
• Flexible scheduling: Regular weekly/fortnightly visits or one-off deep cleans.

See the options on domestic cleaning, deep cleaning, and regular cleaning.

Commercial Cleaning: Our Approach

We support offices, retail, hospitality and communal spaces with reliable routines.

• Clear specifications: Nightly, early morning or daytime schedules as your building requires.
• Secure operations: Keyholding, alarm codes and sign-in/out procedures in line with site rules.
• Compliance-aware: Colour-coding, waste segregation guidance, and attention to high-traffic hygiene.

Learn more about office cleaning, retail cleaning, and janitorial services.

What To Expect When You Book

We keep the process straightforward and transparent from enquiry to completion.

• Enquiry: Tell us your priorities, property size, access notes, and any photos if helpful.
• Quote: For straightforward jobs, we quote from details. For complex sites, we may recommend a visit.
• Booking: We agree an arrival window and share any prep tips (e.g., decluttering surfaces for best results).
• On the day: Teams arrive with equipment and products unless otherwise agreed.
• Finish: We check the work, note any recommendations, and invite your feedback.

For a step-by-step overview, see how it works.

When We Recommend A Site Visit

Some jobs benefit from a quick assessment to ensure accuracy:

• Large commercial premises or multi-storey sites.
• Post-construction or after-builders cleaning.
• Specialist floor care or heavy limescale and mould treatment.
• End-of-tenancy cleans with inventory checkouts.

We’ll suggest this only when it helps us scope the job properly.

Communication And Care

Good service depends on good communication.

• One point of contact: You can reach us by phone on 020 3835 5129 or email at [email protected].
• Access and parking: Let us know any restrictions so we can plan arrivals and equipment transportation.
• Keys and alarms: We follow written instructions and log key numbers securely where keyholding is agreed.

If you prefer minimal disruption, we can work while you’re out and send confirmation once complete.

What’s Included (And What Isn’t)

We tailor inclusions to your service type and budget.

Typically included:

• General dusting, wiping, vacuuming and mopping of accessible areas.
• Kitchen surfaces, hobs, cupboard fronts, and appliance exteriors.
• Bathroom sanitising: sinks, taps, toilets, showers/baths, screens and tiles.
• Bins emptied and liners replaced (where provided).

On request or as add-ons:

• Inside ovens, fridges/freezers, internal windows, blinds, skirting detailing.
• Carpet and upholstery cleaning, mattress cleaning, and limescale-intensive treatments.
• Post-build sparkle cleaning and disinfection cleaning.

We avoid tasks that are unsafe, require specialist trade work, or risk damage (e.g., exterior work at height without appropriate equipment).

Coverage Across North London

We serve the N area and neighbouring postcodes in North London, with practical scheduling windows based on location and service type. For out-of-area or time-sensitive requests, we’ll confirm feasibility at enquiry. See our coverage page for more details.

Why Choose Cleaning North London

• Local knowledge: We understand North London homes, buildings, and landlord expectations.
• Structured standards: Checklists, supervision, and feedback loops keep quality high.
• Flexible options: Regular or one-off, residential or commercial, eco-friendly or standard.
• Sensible safety and insurance: Responsible practices backed by appropriate cover.

Read what customers say on our reviews page.

Ready To Get Started?

Tell us what you need and we’ll build a clear, no-obligation quote. Share photos, access notes, and priorities for the most accurate estimate.

• Request a quote online: Get a quote
• Prefer to speak first? Call 020 3835 5129
• Email: [email protected]

We look forward to taking care of your cleaning—properly, safely, and consistently.