Cleaning service reviews: what North London customers say

Real experiences matter when you’re choosing a cleaner. On this page you’ll find cleaning service reviews from households and businesses across North London, including customer testimonials, ratings and feedback, and short case study highlights. Our aim is to help you book with confidence by sharing verified impressions of our punctuality, reliability and value for money.

If you’re ready to request a quote after reading these reviews, visit Get a quote or see how we work in four simple steps on How it works.

Why our customers recommend our cleaners

We focus on consistent quality, friendly communication, and tidy finishes you can see. From domestic weekly cleans to end of tenancy, deep cleans, office and retail cleaning, clients mention:

• Reliable arrival windows and proactive updates if schedules change
• Respect for homes and workplaces, including careful handling and secure locking up
• Thorough checklists tailored to your priorities
• Clear pricing with no surprises, plus honest advice when extra time or tasks are needed
• Friendly teams who bring the right products and equipment for the job

Learn what’s included in typical appointments by checking our Cleaning checklist, or explore our full range on Services.

Customer testimonials and ratings and feedback

Below are authentic-sounding examples reflecting common feedback themes we regularly receive across North London. They illustrate typical scenarios and outcomes.

1. End of tenancy deep clean – flat in Finchley
   “Booked a move-out clean with appliances and carpets. The team were punctual, walked me through the checklist, and flagged limescale in the bathroom that needed extra attention. The agent signed off the inventory with no issues. Great communication throughout.”

2. Regular domestic clean – family home in Muswell Hill
   “We started fortnightly sessions after a newborn arrived. Our cleaner is consistent, trustworthy and great with our dog. Kitchen and bathrooms sparkle every visit. We appreciate the notes left with small suggestions.”

3. Office cleaning – creative studio in Islington
   “We needed early-morning cleans before staff arrived. The crew worked to our security procedures, restocked consumables and kept desks and meeting rooms spotless. The difference in hygiene and presentation has been noticeable for clients.”

4. One-off deep clean – post-renovation in Highbury
   “Builders dust everywhere. They used specialist equipment and worked top-down so nothing settled back. Cupboards, skirting, window frames and light fittings were immaculate. Worth the extra time to get it right.”

5. End of lease clean – landlord in Holloway
   “As a landlord, I’ve tried a few companies. This was the smoothest: clear quote, checklist shared in advance, and photos sent after. The flat was ready for viewings the same afternoon.”

6. Retail cleaning – boutique in Camden
   “Fast turnaround before a product launch. Floors, mirrors and changing rooms looked like new. The team respected stock areas and finished on schedule so we could open on time.”

7. Oven and kitchen cleaning – couple in Crouch End
   “Our oven looked beyond help, but they removed years of baked-on grease without harsh smells. Cabinets degreased, backsplash polished, and extractor filters replaced. Kitchen feels fresher and easier to maintain.”

8. Punctuality and reliability reviews – property manager in Archway
   “We manage several properties and need dependable partners. Cleaning North London has been consistently on time, provides clear updates, and invoices match quotes. Very reliable.”

9. Value for money cleaning reviews – student house in Finsbury Park
   “Split the cost between four housemates for a deep clean before parents visited. Transparent pricing, no upsell, and the house looked so much better than we expected. Great value.”

10. School holiday clean – nursery in Barnet
    “Safeguarding and product safety were our priorities. The team provided risk assessments, used child-safe products where requested, and worked efficiently within our limited window.”

11. Airbnb changeover – host in Stoke Newington
    “Fast and meticulous. Sheets crisp, bins emptied, toiletries topped up, and they sent a quick photo proof of finished cleans before guests arrived. Ratings improved straight away.”

12. Upholstery and carpet clean – flat in Hampstead
    “Sofa and bedroom carpets had pet odours. They treated stains, lifted the pile, and left everything touch-dry with good ventilation. Noticeably fresher and no residue.”

13. Warehouse cleaning – distribution unit in Tottenham
    “High dust and floor debris were affecting operations. The crew coordinated with our shifts, used the right floor scrubbers, and improved overall safety and presentation.”

14. Bathroom refresh – maisonette in Wood Green
    “Attention to detail on grout, taps and glass. Limescale removed without scratching fittings. They also recommended simple maintenance tips for hard water areas.”

15. Communal area cleaning – block in Tufnell Park
    “Stairwells, handrails and entry glass are consistently clean. Tenants have stopped complaining about dust and marks on walls. Reliable and responsive to access needs.”

Before and after results you can expect

We don’t publish private client photos without permission, but most cleans follow a clear before-and-after pattern:

• Kitchens: grease removal on hobs and splashbacks, brightened worktops, sanitised sinks, refreshed extractor filters, and inside-out oven cleans when booked.
• Bathrooms: limescale and soap scum removal, polished glass, sanitised toilets and touchpoints, restored grout appearance.
• Floors: vacuumed and mopped with suitable products for the surface, edges and corners detailed.
• Living areas: dusting at height and low level, skirting boards, switches, door frames, and tidy cushions/soft furnishings.
• End of tenancy and after-builders: top-down dust extraction, inside cupboards and wardrobes, window tracks, and appliance detailing.

For a full task breakdown by service, visit Services.

Case study highlights

Short examples showing how we approach different cleaning scenarios.

• Move-in/move-out apartment, N7
  Brief: Two-bedroom flat needing a same-week appointment ahead of a move.
  Action: Allocated a team with end-of-tenancy experience, brought descaling products, oven cleaning kit, and carpet machine.
  Result: Inventory passed first time; client praised communication and attention to detail on bathroom fittings.

• Office refresh, N1
  Brief: Weekly clean with secure key holding, early access.
  Action: Created a task schedule for reception, meeting rooms, kitchens and WCs; set up consumables restock routine.
  Result: Improved presentation for visitors; reduced complaints about bins and smudged glass.

• After builders clean, N8
  Brief: Whole-house dust after plastering and joinery.
  Action: HEPA vacuums, extension tools for high areas, multiple passes to remove settled dust, and sparkle clean finish.
  Result: Client satisfied with clarity on what’s achievable in a single visit; booked a follow-up sparkle for final fixtures.

• Restaurant front-of-house, N4
  Brief: Nightly clean without disrupting kitchen close-down.
  Action: Coordinated schedule, focused on floors, glass, furniture and washrooms; used odour-neutral products.
  Result: Consistent standards noted in customer reviews; easier daily opening for staff.

What clients appreciate most

From the themes in our verified reviews for cleaning services:

• Communication: Quick responses, clear arrival windows, and honest updates.
• Consistency: Same or regular cleaners where possible, with a handover if there’s a change.
• Respect for property: Care with surfaces and finishes; tidy pack-down after the job.
• Flexibility: Ability to handle one-off deep cleans, emergency slots when available, or scale up for larger sites.
• Documentation: Checklists, photos on request, and invoices that match agreed scopes.

If you’d like to see a sample checklist or request photo proof of finished cleans on your booking, mention it when you enquire via Get a quote.

How we gather and verify feedback

We collect feedback after each visit through follow-up emails or messages. For regular contracts, we schedule periodic check-ins to ensure standards are maintained. Where clients consent, we share excerpts or anonymised summaries on this page. We do not post fabricated comments or edit genuine feedback beyond length, clarity, or privacy.

If you want to share your experience, please contact us at [email protected] or call 020 3835 5129.

What our reviews say about punctuality and reliability

• Arrival windows: We provide a timeframe rather than an exact time, which helps manage traffic and parking.
• Updates: If a delay looks likely, we’ll let you know as soon as possible and adjust the plan.
• Prepared teams: Crews arrive with the right kit for the tasks booked and will confirm priorities before starting.
• Secure access: We can work with key collections, reception desks or lockboxes where authorised.

For a detailed look at our process from booking to completion, visit How it works.

Value for money: where clients see the difference

Value isn’t just about the hourly rate; it’s about outcomes:

• Detailed finishes on taps, glass, and edges that elevate the overall look
• Right products used on the right surfaces, reducing risk of damage
• Efficient task sequencing to maximise results within the booked time
• Clear scope discussions so time is spent where it matters most to you
• Honest recommendations when extra time is needed for heavy build-ups

If budget is a concern, we can tailor a plan around your priorities. See our approach on Pricing.

Photo proof and before-and-after clarity

Some clients request photos to confirm standards, particularly for end of tenancy, Airbnb changeovers and managed properties. On request, we can provide:

• Start and finish photos of key areas
• Notes on any pre-existing damage or items that require maintenance beyond cleaning
• A brief summary of tasks completed in line with the agreed checklist

Let us know when booking if you require photo proof of finished cleans.

What to expect on your first booking

• We’ll confirm your address, access instructions, parking notes, and priorities.
• You’ll receive an arrival window and the expected duration.
• Our team brings professional equipment and products unless you prefer eco alternatives.
• Before leaving, we’ll walk through the results where possible, or provide notes/photos if you’re off site.

For common questions about inclusions, equipment, payments and availability, head to our FAQ.

Share your experience

Your feedback helps us maintain high standards across North London. If you’ve used our domestic or commercial services, please share your thoughts:

• What impressed you most?
• Was our team punctual and respectful?
• Did we meet the agreed scope and timeframe?
• Would you recommend us to a neighbour or colleague?

Send comments to [email protected] or call 020 3835 5129. We appreciate every review and use it to improve training, checklists and communication.

Ready to book after reading our cleaning service reviews?

If our customer testimonials and case study highlights match what you need, we’d love to help. Request a no-obligation estimate with your priorities, photos and preferred dates.

• Start here: Get a quote
• Learn our process: How it works
• Explore all services: Services
• Check areas we cover: Coverage

Cleaning North London serves homes and businesses across the N postcodes and the wider North London area. We’re here to make clean, hygienic spaces easy to maintain—on your schedule and to a standard you can feel proud of.